Uninstall Avast Free Mac Security 2015 correctly and thoroughly First way – manually remove Avast Free Mac Security 2015 When there is a need to remove the application on the computer, the Mac OS X provides its own removing feature that enable you to manually wipe it out,: dragging the program on Applications folder to the Trash, and it is also working for uninstalling Avast Free Mac Security 2015 on your Mac. The Avast SecureLine VPN License File is a subscription based virtual private network VPN developed by Avast Software.It Is Cracked Without any serial key, license file or crack. It Is cracked with a trick.
Avast Virus Chest (Quarantine or Vault) is basically a place where Avast stores (potentially) dangerous files. Since the file is moved to Virus Chest it can’t do any harm to your computer. Also, it can’t be executed.
Usually, files can get into Virus Chest automatically if Avast finds them suspicious. Or manually through the user interface. In this guide, you will learn how to open/access the Virus Chest and how to use it properly to keep you safe. A lot of users are looking for the location of the Virus Chest because Avast incorrectly detected some of their files as threats and now they can’t access them anymore. In the latest version 2018, it may be a bit difficult to get there because it’s quite hidden and it’s not obvious where it is.
In the past Avast versions, Virus Chest has been located right on the main screen of the user interface. Avast 2018 Virus Chest – Opening Quarantine from the Windows Tray 2.
Commands – How to Use Avast Virus Chest (Quarantine) Commands Once the Virus Chest is opened you will see a list of files which are stored there. Or it can be completely empty. Below is the list of available commands with the action explanation.
Delete – Will remove/delete the selected files(s) from the Virus Chest. It will NOT delete the file(s) from hard disk. Restore – Will copy the selected file(s) to its original location. Restored file(s) is kept in the Virus Chest. Restore and add to exclusions – Will restore the selected file(s) and automatically add it to global exclusions. Restored file(s) is kept in the Virus Chest.
Extract – Will copy the selected file(s) to a selected location. Extracted file(s) is kept in the Virus Chest. Scan – Will perform a scan on the selected file(s). Submit to virus lab – Will send the selected file to Avast virus lab.
Properties – Opens file properties of the selected file. Add – Will add selected the selected file(s) to the Virus Chest. Refresh all files – Will refresh the list of the files located in the Virus Chest So if Avast has moved some of your files into the Quarantine, but you are sure the file is clean, you can simply ‘ Delete‘ it from the chest.
However, we suggest to ‘ Scan‘ it first. Avast 2018 Virus Chest – Performing the Quarantine Commands (Delete, Restore, Scan, Add) 3. How to Recover/Restore Files Deleted by Avast?
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If it ever happens that Avast will delete some of your files, you can easily restore them. Most probably the files haven’t been actually deleted but moved to Avast Virus Chest (Quarantine). To restore them follow these steps:. Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting ‘ Virus Chest‘.
Select the files you want to recover, right-click and select ‘ Restore and add to exclusions‘ so Avast will ignore them in the future Now your files should be back in their previous location. Additional Notes Although we have used Avast Free Antivirus 2018 screenshots in this article, these steps are also applicable for all Avast Antivirus solutions (i.e.
Also for Avast Pro Antivirus, Avast Internet Security, or Avast Premier) running the. Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).
I found 19 files in my virus chest. I thought they were infected and quarantined files so I deleted them all. However, according to your article, I should have kept them in the virus chest. So I did the wrong thing by deleting all of them. I don’t need them and I thought they had viruses so it was safer to delete all these infected files. Where can I find all these 19 files and how can I delete them all form my PC?
Also there is a box next to the virus chest listed 3 blocked files. How can I locate these files and delete them completely from my computer? Comprehensive fansite about Avast Antivirus 2018 – the World's most popular antivirus. Useful tips & tricks, latest news, comparison reviews, and much more. All content is focused on the latest 2018 version. We are covering all products from Windows (Free Antivirus, Pro Antivirus, Internet Security, and Premier), to Android (Mobile Security) or iOS (SecureLine).
You can leave us a comment/question to any of the pages. We will be more than happy to help you! Please note we are not an official AVAST website – that you can find at.
Avast Privacy Policy As the world’s most trusted antivirus software company, we aim to defend you against threats in cyberspace. To do so, we may have to collect your personal data to provide you with the best weapons and the most up-to-date security.
We do not take your trust for granted. As a multinational company with its headquarters in the Czech Republic, we conform our data use to the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), with effect from 25 May 2018. Therefore, in our Privacy Policy, we explain what we do, how we do it, your choices, and how we may need your cooperation to help you stay safe. You want to visit What Happens to Your Personal Data and its sections: You want to review each of these sections on this page: If you use HideMyAss Virtual Private Network (“VPN”), please see our HMA! VPN Privacy Policy.
For users of Avast/AVG VPN, please see our Avast/AVG VPN Privacy Policy. Please note that Avast Mobile Security now offers VPN as one of its features. Our Policy’s Aims 1.1 The Avast Privacy Policy applies to Avast Software s.r.o. ('Avast') and unless specified, its subsidiaries, including AVG, Piriform (“CCleaner”), Privax Ltd (“HideMyAss!”), AVG Technologies Norway AS, TuneUp Software GmbH, and Jumpshot, Inc., and any contractors, representatives, agents, and resellers while they are working on our behalf (collectively “we,” “us” or “our”). 1.2 Our Privacy Policy explains the processing of your personal data by us and establishes what information we collect, or which is provided to us, and how we use and protect your personal data in compliance with applicable law. 1.3 Personal data refers to any information relating to an identified or identifiable natural person (“data subject”), where this identification can be made directly or indirectly, by means of identifiers such as your name, identification number, email address, phone number, online identifiers such as cookies in some circumstances, your location, your genetic, economic, cultural or social identity or other information that is specific to you. 1.4 We do not mean information that only refers to a business corporation or organization.
We also do not mean information that has been 'anonymized,' either by removing or de-identifying all specific identifiers. Anonymous data is not personal data when the anonymization is irreversible. When we refer to anonymous data, we mean data that cannot be reversed into personal data. 1.5 As a data controller, we commit ourselves to protecting the privacy of our website visitors and users of our products and services with respect to the processing of your personal data.
1.6 Where we collect and process your personal data, we will limit the collection and retention to what is adequate, relevant and necessary for our purposes and it will be kept in a form which allows for your identification no longer than necessary for the purpose for which we process your personal data. We refer to this as data minimisation. 1.7 Where we store your personal data for longer periods for statistical purposes, as permitted, we will use appropriate safeguards. Applicable law defines ‘statistical purpose’ as any collection of personal data, where the result of processing is for aggregate data, so the personal data we collect from you is anonymized or pseudonymized. For example, the processing of your personal data may be for the business-related process of counting users, products, sales and various metrics. We also share statistical data that has been anonymized and aggregated geographically and so, cannot be used to identify individuals, with third parties for trend analytics. 1.8 Our policy provides you with the legal bases for the collection of your personal data, lets you know how long personal data is stored and the reasons why, and how in some circumstances, they are necessary to retain.
The length of this retention and how you may choose to request that we delete some or all your personal data and the consequences of the deletion are explained in this policy. 1.9 Some of the legal bases we rely on are contractual and service necessity, consent, legitimate interests and compliance with legal obligations. 1.10 We want you to have the necessary and relevant understanding of how and why we process your personal data so that you can make fully informed decisions on whether to allow us to retain your personal data or delete them. Section 2 explains your rights under applicable law and section 3 lets you know when the Privacy Policy applies. 1.11 We strive to keep the policy easy to understand and transparent, and so we refrain from technical information overload. If you wish to have further details on how we process your personal data, please contact us. Talk to Us about Your Data 2.1 We try to ensure that the users of our products and services always have an open line of communication with us.
You can contact us at any time if you any questions, queries or requests about your personal data and, if European law applies to the processing of your data, about your right to request access to, modify, remove or export your data, or object to our processing of your data. We appreciate if you reach out to us first before you approach any supervisory authorities or courts. 2.2 In order to make it easier for you to reach out to us and obtain the necessary information and action changes, corrections or deletions of your personal data, we have decided to provide you with a privacy preference portal. 2.3 Aside from the privacy preference portal, you can also submit your requests through more traditional channels. We will action your request within one month of receiving a request from you concerning any one of your rights as a data subject. Should we be inundated with requests or particularly complicated requests, the time limit may be extended to a maximum of another two months. If we fail to meet these deadlines, we would, of course, prefer that you contact us to settle the matter informally.
2.4 There could be instances where you are using our products or services, but we do not have your personal data, even though you have purchased our products or services. These include situations where you purchase our products from our service provider, a reseller, or an app store. Because your relationship in these cases is with that service provider, reseller or an app store, we do not actually have your personal data and will not be able to perform your request to access or delete your information. In such circumstances, please contact your service provider, reseller, or app store where you purchased the products or services, as this person is the primary controller of your personal data.
When Our Privacy Policy Applies You should know that our Privacy Policy applies to the following situations and activities: 3.1 Online activities Any personal data collected from you when you visit our websites or use our products or services 3.2 Phone contacts Any personal data collected from you when you call us for sales, service, or customer support. 3.3 Offline contacts Any personal data collected from you at a 'live' or in-person event such as a trade show or promotion. 3.4 Reseller information Any personal data, including contact information such as telephone number and email address, collected from Avast resellers or sub-resellers. 3.5 Other circumstances Any personal data collected from you when you contact us by email or by clicking the 'report a virus' link on our website or by requesting online service or support, or opening a support ticket, or through our media contact or news subscription services, or other occasions. When Our Privacy Policy Does Not Apply 4.1 Third Party Sites Clicking on a thumbnail or profile link on our 'Community' pages This will take you to the third-party site from which the thumbnail or link was imported.
By using a user ID from a third-party site, you agree to be governed by the terms and conditions, privacy policy, and data security policy of the third party. You also agree that we are not responsible for any loss or damage you may suffer from your dealings with the third party, or your use of or reliance on any of that party's content. Submitting a search query When you submit a search query via an app like AVG Secure Search or through Avast Secure Browser, you are indicating that you consent to having your search query and history transmitted to third party search providers and to being redirected to third party sites, where the privacy policies of the third parties apply. Third party links Third parties may also provide links to other websites and mobile applications (apps). Any sharing of data with third parties through access to and use of third party advertisements, their linked websites or mobile apps is not governed by this privacy policy, but instead is governed by the privacy policies of those third parties. Third party privacy practices We are not responsible for the privacy practices of third parties. Your use of a third-party site will be governed by the terms and conditions, privacy policy, and data security policy of the third-party site.
What Happens to Your Data Let us take you into the intricacies of what happens to your data. You may like to navigate directly to the sections as follows: A.
How We Use Personal Data We Collect The personal data we collect may come directly from you or we may obtain it from other sources, such as our service providers and resellers. We want you to understand the types of personal data we process and if we do not obtain your personal data directly from you, the source we used, and the specific data collected.
We collect personal data for these reasons: to process the purchase of a product or service; to provision the product or service to you; and for the legitimate interests of us. We use no more than the minimum amount of personal data needed for the processing. We also use personal data only when the processing is necessary for our or our third party’s legitimate interests. When our use of your personal data is based on our legitimate interests and is compatible with the provision of service, you have the right to object. In some cases, you may exercise your right to object directly, for example you may unsubscribe to email marketing messages or you may choose to turn off data use in the applicable product settings; in other cases you may notify us here and we will investigate the grounds relating to your particular situation.
Avast is a global business and we have operations and personnel around the world who process personal data. We have standard contractual clauses in place among its affiliates which govern the transfer and use of personal data. In the following sections, we explain the personal data we collect. Please be mindful that some of the categories may collect the same personal data. Choice and Portal You can make certain choices about how your data is used by us. For example, if you have purchased a product or service from us, you will be able to choose how data collected from you is used. This choice is made in the relevant product settings.
Please note, if you purchased a product from us and in your product settings you do not see one or more of these choices, it means your collected data is not being used in that particular category. The choices are: Cross-product direct marketing: – when we offer you another product from a company within our group. Cross-product development – when we collect data from one product and use it for the development of another product.
Third Party Ads – when we offer any third-party products. Third party analytics – when we share your data with a third party for analytics, such as purchase optimization, crash reporting, and trend analytics. Note, all free users and paid customers can choose to turn of this feature.
We have where we will show you the Billing Data (defined below) and Account Data (defined below) we have collected from you as well as your email preferences. In general, only Billing Data and email addresses collected directly by us, AVG, and HMA!, will be currently available for viewing in the portal. If you purchased CCLeaner products and want to see the Billing Data collected from you, please contact Piriform here.
Likewise, if you purchased our products from a reseller or a distributor (e.g. Business products) or you purchased a mobile product from an app store (e.g. Google Play or Apple App Store) we will not display your Billing Data in the portal because we do not have it; the reseller, distributor, or app store does. You would need to request a view of your Billing Data from your reseller, distributor, or app store. Also, for the Billing Data that we do collect, as we store it and use it separately from your Service Data, we will not display any of your Service Data in the portal. If you have purchased a product directly from us, through one of its third party service providers, or you have requested support from one of our technical support providers, or you have registered an Account with us, you will need to use the same email address you previously provided us to login to the portal. If you have never purchased a product or provided us with your email address (e.g.
You are a free user, a mobile user, or a mobile paid customer), you will not be able to access the portal, because we do not have any Billing Data or email address collected from you. The portal is for your convenience only. It is generally read only. This means, you are able to see your choices but not able to edit your choices in the portal. To edit your choices, you need to do so in the applicable product settings. Billing Data Paid Products and Services for your personal computer When you purchase 'premium' or pay for products or services for your personal computer, the billing is handled by a third-party service provider. The service provider is acting as our agent; thus, you will be making your purchase from the service provider directly, and not from us.
If you purchase a 'premium' or paid product or service, we, through our third-party service providers, will collect your name, email address, credit card number, and in certain circumstances, your billing address and your phone number (collectively “Billing Data”). Your Billing Data will be retained for as long as is necessary to complete payment, including any renewal periods. Your Billing Data is collected by our third-party service providers only where necessary for the purposes of processing or refunding your payments, or so that they can communicate with you. Your Billing Data may also be retained for legal reasons, for example, taxation. The third-party service provider may transmit your Billing Data (excluding credit card number) to us.
We use the Billing Data to create a record of its software installations or service requests. We may process and store the Billing Data we receive, to verify your registration or license status, to contact you about the status of your account, or for renewal of your subscription, if applicable. We process the Billing Data as necessary for the provision of the contract and service. In all cases where your credit card number is processed by a third-party service provider, we have determined that the service provider follows data privacy and security procedures that we deem adequate. Some of these third-party service providers are subject to the enhanced data privacy rules of the European Union. Others have self-certified annually to comply with the EU-US Privacy Shield or the Swiss-US Privacy Shield. In all cases such third-party service providers have executed agreements with us promising not to use your personal data for their own marketing purposes, and not to share this information with other parties for their unrestricted use.
We store your Billing Data separately from your Service Data (defined below). We may change service providers as we carry out our business. In that case, your Billing Data will be transferred from one service provider to another. When this happens, you will be informed of such transfer. Paid Products and Services for your mobile device When you purchase 'premium' or pay for products or services for your mobile device, the billing is handled by a third-party app store, such as Google Play and Apple iTunes.
You will be making your purchase from the third party app store directly, and not from us. Your Billing Data is collected by the third party app store and your Billing Data is not shared with us.
Paid Products and Services for your business When you purchase 'premium' or pay for products or services for your business, the billing is handled by our reseller or distributor. You will be making your purchase from the reseller or distributor directly, and not from us. Your Billing Data is collected by the reseller or distributor. Your Billing Data, excluding your credit card number, may be shared with us.
We use the Billing Data to create a record of the software installations. We may process and store the Billing Data we receive, to verify your registration or license status. But, generally, we will not contact you.
Your reseller or distributor will contact you about the status of your account, or for renewal of your subscription. We process the Billing Data as necessary for the provision of the contract and service.
The handling of your Billing Data (excluding your credit card number) shared with us by the service provider, reseller, or distributor will be governed by this Privacy Policy and the End User License Agreement applicable to the product or service from us. Your Billing Data inclusive of your credit card number collected by the service provider, reseller, distributor, or third party app store to process your payment and renewal will be governed by any privacy policy or terms of service published by the applicable third-party service provider, reseller, distributor, or the third party app store. In some instances, we change resellers or distributors as we carry out our business.
In that case, your Billing Data will be transferred from one reseller or distributor to another. When this happens, you will be informed of such transfer. What about Free Products? You are not required to disclose Billing Data to download our free products and services for your PC and mobile device, which includes free AntiVirus, free mobile security, and free CCLeaner for desktop.
However, our free CCLeaner cloud product does require you provide your name and email address to register for the product. Support We directly or through our third party technical support service provider(s) collect your name, email address, phone number(s), home or work address, or other information by which we may identify you while providing technical support.
We need this data for verification and to communicate with you about your support request. In cases where you request individual support or assistance we may ask you to provide information about your device or computer, your means of accessing the Internet, or information about your internet service provider.
To provide the technical support we also collect data that may include your email address, IP Address, information about your hardware and software, the URLs of sites you have visited, files stored on your computer (including potentially dangerous or infected files), email messages (whether stored on your computer or elsewhere), information regarding senders and receivers of email messages, and the like. If you request support, we may offer you the option of accepting a remote session in which we take control of your device or computer in order to help you resolve the issue. Information collected while providing the support will not be used for secondary purposes, other than, we may use your email address to send you information about our other products or services. If you contact us for support, we may suggest that you upgrade or update products or services. Information and data connected to provision of support will be retained by us to have a history of support requests and for support research purposes.
Marketing When we collect your email address, we may market our other products and services to you. You may choose to unsubscribe from future email marketing by following the instructions in the email. Generally, we do not serve third party ads in its products for the personal computer.
We may serve third party ads in our products for mobile devices. To be able to offer you our services for free, we show third party ads within your mobile apps through popular ad networks, which are listed below. We display an AdChoices logo on top of every ad.
You can tap the icon to learn more about the ad network. To enable the ad, we embed a third-party software development kit (SDK) for these ads. The SDK code is provided by third party ad agencies or networks. Data of our mobile users remain anonymous to us and to the third party ad agencies.
However, the ad agencies’ SDK code will collect data to tailor ads to you, such as the third-party apps you installed on your device, your Android advertising identifier, your IP Address, your device's operating system details and MAC address, and other statistical and technical information. You can find more information in each network’s privacy policy, the link to which we are also including in the overview below. VPN Privacy Policy Using a virtual private network (“VPN”) is like going undercover while you are on the Internet.
We provide a VPN service that allows you to be on the Internet anonymously and securely from anywhere in the world. This, however, does not mean that you are totally anonymous to us. We respect your privacy. As a multinational company with primary offices in the UK and Czech Republic, we conform our data use to the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), with effect from 25 May 2018.
Therefore, in this Privacy Policy, we would like you to know what kind of personal data we collect from you or that you provide to us, how we process it, on what legal bases, whether we transfer or disclose it, and how long we retain it, in accordance with relevant laws. Please take a moment to read this Privacy Policy carefully before you install our applications or use our services. By using our services, you indicate that you accept the Privacy Policy and that you agree to abide by it.
Contacting Us If you have any questions regarding these terms, you can contact us at. Please click on the links below to move to the sections below: 1. Personal Data We Collect, Process and Retain 2. Where We Store Your Personal Data 4. Disclosure of your information 5. Your Rights with Respect to your Data; Emails 6.
Links to 3rd Party Sites; new unified Avast Privacy Policy 7. Your California Privacy Rights 8. Changes to this policy 1.
Personal Data We Collect, Process and Retain We collect your personal data when you register for our VPN services. We process your personal data in order to provide you our products and services, to send you direct marketing, to optimize and improve our products and services, and to comply with our legal obligations. The legal bases we rely on are contractual and service necessity, legitimate interests, and compliance with legal obligations. We may collect and process the following data about you: On registration: What data we collect When you register we may collect your name, username, email address, password (encrypted) and IP address. Why we need this data and how we use it We may collect your name to personalize the services we offer to you, and collect your username and password in order to provide you with access to the web based control panel and to our downloadable VPN software. We collect your email address in case you forget your password or wish to receive email newsletters. Your IP address is logged by us so that we can prevent any spam, fraud or abuse of our services.
In general, we use the data we collect to provide our services to you, prevention of fraud and abuse. From time to time we may email you news, updates and sales offers which you can easily opt out of receiving by clicking the 'unsubscribe' in the relevant email. How long do we store this data If you continue to use one of our services, we will store this data for as long as you are using one of our services or have an active account, and for up to one year after that for contract administration.
We may keep this data for an extended period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. On request for payment details: If you opt to pay for use of our services, we will use a third party payment processor to take payment from you.
These third parties are properly regulated and authorized to handle your payment information and are prohibited from using your personal data for promotional purposes or for any other purposes other than providing these services to us. What data we collect We collect payment information, which will vary depending on the payment method chosen by you, but may include your name, address and credit card information. We also collect geolocation data determined on the basis of your IP address to identify your country of origin. We never handle or store complete credit card numbers, as this is done on our behalf by our payment processors. If you are a business user, you may choose to provide additional details, such as your company name, address and EU VAT number (if applicable).
Why we need this data and how we use it We store this information as we require a record of your payment for accounting, taxation and invoicing purposes and to manage your account. We may also use your payment information to detect and prevent fraud. How long do we store this data If you continue to use one of our services, we will store your payment data for as long as you are using one of our services or have an active account, and for up to two years after that. We may keep your payment data for an extended period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We are not responsible for any third party payment provider handling your transaction and you should refer to the third party payment provider's privacy policy to see how they use your data. If you contact us: Through website If you contact us through our website for any reason we will generally store these communications and your IP address for up to 6 months, unless we are required, for legal reasons or under exceptional circumstances, to retain this information for an extended period. Outside website When you contact us outside of our website (e.g. Using individual corporate email addresses or by phone, including our help desk), we may store your communication for as long as necessary to provide you services or to comply with our legal obligations, resolve disputes, and enforce our agreements.
If we speak with you by phone, we may, record the phone calls, for quality control purposes and to provide you the services. If you use our VPN service: What data we collect We will store a time stamp and IP address when you connect and disconnect to our VPN service, the amount of data transmitted (up- and download) during your session together with the IP address of the individual VPN server used by you. We do not store details of, or monitor, the websites you connect to when using our VPN service. We collect aggregated statistical (non-personal) data about the usage of the VPN mobile apps and software.
Why we need this data and how we use it We need this data to monitor the performance and usage of our VPN Service, for example it enables us to sort server nodes by the number of users connected, to limit your account to one concurrent IP address per VPN connection (to prevent shared accounts), resource analytics (to carry out usage analysis for administrative purposes) and to prevent abuse and fraud. How long do we store this data This data is stored on our system for up to thirty days unless we are required, for legal reasons or under exceptional circumstances (including our own investigations of fraud or abuse), to retain this data for an extended period. For more information about logging on our VPN Service, please see our separate. If you use our IP:PORT premium service: What data we collect We store the date and time of order for the IP:PORT Proxy List premium service, and the email address provided to us for receipt of the proxy list emails and your payment information. Why we need this data and how we use it We need this data so that we can send you emails containing the proxy lists and so we have a record of the transaction for accounting purposes.
How long do we store this data You can delete your account at any time but your email address will be stored by us for no more than 2 years after you have deleted your account. We will not share any of your personal data with anyone except in the circumstances referred to in section 4 (Disclosure of Your Information). We do not knowingly collect personal data from persons under the age of 18. Any potential or current user who is under age must immediately cease using the services.
If you use our products and services in general: What data we collect We store information about events (installation, status of the license, change of license) as well as dates and locations (on country level) of these events, technical data (type of connection, speed, settings, interaction with our product), and information about your license (for instance, information about the type of your license - is it a free, trial or paid license - what is its validity and expiration date, whether renewal is applicable). Why we need this data and how we use it We use this data in order to conduct our own internal analyses about how our services function and behave, how our users interact with them, and to optimize and improve our products and services, such as fixing bugs and crashes. To this end, we utilize only our own internal tools and do not use or involve any other third service or party (as a general rule, HMA!
Uses third-party analytics providers only to a limited degree, as described in Third Party Tracking and Analytics Policy ). How long we store this data We will retain this data as long as you have the product installed and, after you uninstall the product, for an additional 90 days. After that, we will delete the data. Cookies How we use cookies and third party tracking and analytics is in a separate document (see our VPN Cookie and Third Party Tracking and Analytics Policy ). Where we store your personal data We are a global business that provides its products and services all around the world. In order to reach all of our users and provide all of them with our software, we operate on an infrastructure that spans the globe.
The servers that are part of this infrastructure may therefore be located in a country different than the one where you live. In some instances, these may be countries outside of the European Economic Area (the EEA), where the level of protection provided by the laws of these countries may be different than the high standard enshrined in the GDPR. Regardless, we provide the same GDPR-level of protection to all personal data we process. At the same time, when we transfer personal data outside of the EEA, we always make sure to put in place appropriate and suitable safeguards, such as standardized contracts approved by the European Commission, which legally bind the receiving party to adhere to a high level of protection, and to ensure that your data remains safe and secure at all times and that your rights are protected in accordance with this privacy policy. By using the service, you acknowledge this transfer, storing or processing. When you enter payment information (such as credit card numbers) on our order forms, the transmission of that information is encrypted using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Disclosure of your information We will share your personal data with third parties only in the ways that are described in this privacy policy. We do not sell or rent your personal data to third parties.
As described in the introduction to this Privacy Policy, Privax is part of the Avast Group, and we may disclose your data subject to the terms of this Privacy Policy to any member of the Avast Group for the purposes of the performance of the contract, the provision of the service, service research, statistics, internal analytics, aggregated reporting, product development, cross-product in-product messaging, and direct marketing. The Avast Group has a new unified Privacy Policy and to the extent its Privacy Policy differs, we will ensure that any personal data collected pursuant to the VPN Privacy Policy and shared with another member of the Avast Group is treated according to terms at least as strict as this Privacy Policy. Please note that the Avast Group is comprised of companies and offices around the world. In order to do business around the globe, we may share your personal data across our offices and companies which may be in countries with different laws regarding the collection and use of personal data than the country we collected it from. Lastly, we may share your personal data: when necessary to deliver the product or service you require such as with a payment card provider who we use to process your credit card transaction; when authorized by law or necessary to comply with a valid legal process; when required to protect and defend the rights or property of the Avast Group, including the security of our products and services; when necessary to protect the personal safety, property or other rights of the public, the Avast Group or its customers or employees; or in connection with a sale of all or part of our business. If we receive a report from any person or organization (including law enforcement) that leads us to suspect that your account has been used in connection with any wrong-doing, we may at our discretion suspend your account, but we will not disclose any personal information that may identify you unless we are legally compelled to do so. If we are involved in a merger, acquisition or asset sale, we will abide by this Privacy Policy with respect to any data collected by Privax, and any affected users will be informed if we transfer any personal data to a third party or if personal data becomes subject to a different privacy policy as a result.
Your Rights with Respect to your Data; Opt-out Under the GDPR and applicable UK law, you, as a data subject, have certain rights. Rights such as the right to access information held about you. Your right of access can be exercised. You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with. You have the right to request that we update, correct, delete (assuming that this does not impact the services we are providing to you) or export (port) your data, as well as the right to object to processing and lodge a complaint with the supervisory authority. You exercise these rights on the Privacy Preference portal or at.
Please note that we may reject or refuse to fulfill to the fullest extent requests which risk the privacy of others or are unreasonable or repetitive, or would require disproportionate effort. Please note that we may generally keep your personal data for one year after you stop being a customer (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected). Some of the data may be retained longer, for instance, if we have a legal obligation to retain it (e.g., for the purposes of tax), or, as the case may be, until the applicable statute of limitations expires.
You have the right to opt-out of receiving certain emails (e.g., marketing communications) at any time by following the relevant unsubscribe process outlined in the applicable email. Please be aware that our emails may include important or useful information about our services. We may also contact you via email in the context of our contract (transaction) to give you information about the transaction or the term of your license. Given the transactional nature of these emails, these are necessary in order for us to manage our relationship with you and may not be able to unsubscribe from these transactional emails. Links to 3rd Party Sites; new unified Avast Privacy Policy Periodically, our Site or products may contain links to and from websites or other external destinations managed by third parties.
If you follow a link to any of these destinations (like offers on mobile app stores etc.), please note that those sites have their own privacy policy. When you are on those sites you are subject to those policies, and should therefore read and understand them before you submit any personal data to those sites. The Avast Group has a Privacy Policy that governs information collected using the websites or applications of all its companies. Please read and accept the Avast privacy policy before deciding to use these sites and products.
Your California Privacy Rights Under California Civil Code sections 1798.83, California residents may request a notice describing what categories of personal customer information Privax shares with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. To the extent applicable to Privax, such notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Privax Ltd., Attn: Privacy Policy – 110 High Holborn, London, WC1V 6JS, UK. Please specify that you are requesting the California Privacy Rights Notice for Privax and allow at least 30 days for a response.
Changes to this policy We reserve the right to change this Privacy Policy at any time, and will indicate the date the Privacy Policy was most recently updated. If there have been significant changes, we will highlight any such changes, and will attempt to directly alert you when possible.
We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to periodically review this page for the latest information on our privacy practices. Logging Policy And Use Our VPN is designed to help you to use the internet privately and securely. We have a which sets out how we collect and use data from our VPN services, including how we handle all your personal data, including your general account information (such as registration and payment details). For some customers, the most important aspect of this is how we handle the data created when you use our VPN, which is set out here. When you use our VPN service the only logging data we collect from you (“VPN Data”) is as follows:. username.
a time stamp when you connect and disconnect to our VPN service;. the amount data transmitted (upload and download) during your session;. the IP address used by you to connect to our VPN; and. the IP address of the individual VPN server used by you. We DO NOT store details of, or monitor, the resources (including websites) you connect to or any of the data sent or received over our network, when using our VPN service. We collect and use VPN Data for the operation of our business to:.
monitor the use of our network for technical purposes and to manage and improve our service;. prevent and detect fraud against our service (e.g. Credit card fraud);. prevent and detect abuse of our network, such as spamming, file sharing or other illicit activity.
Except in the limited circumstances described below, VPN Data is stored for 30 days on our secure servers, after which time it is deleted, except in certain very limited circumstances (see below). We delete VPN Data on a monthly basis, so data is stored until the end of the 2nd month after the month during which it is created. For example, all data created in January will be deleted on 31 March. The exceptions to our retention policies are:.
If we are notified or determine that your VPN account has been used in breach of our (including our, e.g. For spamming, file sharing or other illicit activity, then we may store your VPN Data for an extended period of time beyond the normal 3 month maximum. Where a user has, or has attempted to, defraud us (e.g. By using a stolen credit card to purchase our service), then that user is not covered by the protections in our terms of service and we reserve the right to use any data held on that user in any way we see fit to prevent further fraud against our service or third parties.
If your account is identified by us following a notification that it has been used in breach of our terms of service, we reserve the right to suspend your account to prevent further abuse, however, in such circumstances we will never voluntarily hand over your personal data to a third party unless we are legally compelled to do so in accordance with English law.